Returns
We want you to love your order but if something didn’t work out, no worries. You can return unused, unopened items within 30 days of delivery.
To start a return:
-
Visit our Returns Portal and enter your order number and email.
-
Select the item(s) you’d like to return and download a prepaid shipping label.
-
Refunds (minus a $3 return processing fee) will be issued to your original payment method 5-7 business days after we receive and inspect your returned item.
You can always contact us for any return question at care@sincerely-yours.com.